Privacy Policy

Last updated: March 15, 2026

Your privacy matters to us. This Privacy Policy explains how VyraClip ("VyraClip," "we," "us," or "our") collects, uses, discloses, and protects personal information when you use vyraclip.com and related services (collectively, the "Service").

By using the Service, you agree to this Policy. It does not apply to third-party websites or services that we do not own or control.

1. Information We Collect

We collect information in two ways: what you provide and what's collected automatically.

A. Information You Provide

  • Account & Contact Data: name, email, password, and profile settings.
  • Billing Data: payment and billing info processed by our partners; we see limited metadata (e.g., card type, last 4 digits).
  • Content & Inputs: video URLs, generated clips, titles, descriptions, caption preferences, and related data used to generate and deliver content.
  • Support & Communication: messages to support, survey responses, and related correspondence.

B. Information Collected Automatically

  • Usage & Log Data: IP, device, browser, pages viewed, timestamps, and performance metrics.
  • Cookies & Similar Tech: used for sign-ins, preferences, and product analytics.
  • API/Integration Metadata: tokens, permissions, and identifiers for connected third-party platforms.

2. How We Use Information

  • Provide and operate the Service, including video processing and clip generation.
  • Improve and secure performance, detect fraud, and enhance reliability.
  • Communicate about support, updates, or optional marketing (per preferences).
  • Analyze usage to improve features and user experience.
  • Meet legal, accounting, or regulatory obligations.

3. How We Use AI

VyraClip uses AI models to analyze video content, identify viral moments, generate captions, and create titles, descriptions, and hashtags. AI outputs may contain errors or biases. You acknowledge:

  • Automated systems assist with analyzing, clipping, and captioning your content.
  • We analyze usage patterns to improve features and safety.
  • You are responsible for reviewing generated content for accuracy and compliance before publishing.

4. Legal Bases (GDPR/UK GDPR)

Where required by law, we rely on the following legal bases: performance of a contract, legitimate interest, consent, and legal obligation.

5. Data Retention

We keep personal data only as long as necessary to operate the Service or meet legal needs.

  • Account data: kept while active; deleted or anonymized afterward.
  • Video content & clips: stored as needed for features (e.g., clip history, re-exports) and deleted on account removal.
  • Logs: retained temporarily for security and improvement.

6. Security

We apply reasonable administrative and technical safeguards to protect data, but no system is 100% secure. You are responsible for maintaining account security.

7. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect their data.

8. International Transfers

We process data in the U.S. and other countries where we or our providers operate, using safeguards such as standard contractual clauses where required by law.

9. How We Share Information

  • Service Providers: hosting, analytics, email, payment, and AI infrastructure.
  • Legal: to comply with law, enforce Terms, or protect rights and safety.
  • Business Transfers: during mergers, acquisitions, or reorganizations.

We do not sell personal information as defined by applicable law.

10. Your Choices & Rights

  • Access or update your account information.
  • Request deletion of your account and related data.
  • Opt out of marketing emails via the unsubscribe link.
  • Depending on your region, you may have rights to access, correct, delete, or restrict data use under privacy laws (e.g., CCPA, GDPR).

To exercise your rights, email support@vyraclip.com.

11. Cookies & Similar Technologies

We use cookies and local storage to enable sign-ins, remember preferences, and measure performance. You can control cookies in your browser settings.

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date reflects changes, and continued use of the Service after updates indicates acceptance.

13. Contact Us

For questions about this Policy or your data, contact us at support@vyraclip.com.